Privacy Policy

It is informed that the personal information given and/or collected by the company MOBILE IOT LATAM, S.A.P.I. DE C.V. (Solutions a IoT, S4IoT), with address located in Independencia street number 1018, Building II, Interior 203, Colonia Parques del Bosque, Zip Code 45609, in the city of Tlaquepaque, Jalisco, Mexico; thus being responsible of the use and protection of the personal information you provide; it will be used solely and exclusively to provide the services of shipment and receipt of goods, via importation, exportation or purchase thereof; as well as the consulting, data security, IT security, audits, telecommunications, research and development services, installation services, commercial businesses management service, scientific and technological services, IT technology or communications technology, both in terms of hardware and software as the case may be. 


Additionally, as stipulated by law, the company undertakes the obligation to ensure an adequate invoicing in accordance to the Mexican legislation enforceable at the time of payment; guarding the financial information that is needed for the transactions of the goods or for the rendering of the hired service.


All the information regarding payment methods for the fulfillment of the obligations that arise between you and the company, may be used for the elaboration of in-house statistics thereof, which may address various departments or studies, such as: marketing, financial and managerial services, market studies and any other carried out internally, being the former mentioned as an example and not in a limiting manner; consequently, it may be used for any other extent that may be necessary in accordance to the Federal Law on the Protection of Personal Data in Possession of Individuals, in order to safeguard its rights and interests.


Additionally, your personal identification, contact and financial information will be used in order to be able to develop the purposes described in this Privacy Notice, which will be generally included by the following:

  • Full name (at least the given name and paternal surname)
  • Email address (sending a confirmation link thereof, if the issue in particular warrants it).
  • Full address (including street and number, zip code, city, state or province and country; with the understanding that there may be a discrepancy for addresses abroad, but we will store the essentials to carry out the shipment).
  • Tax information for invoicing in Mexico, according to the current legislation (Federal Taxpayer Registry).
  • In the event of payment supplement, which is issued according to what’s been set by the corresponding authority (the financial information, essentially, payment account, payment account CLABE and payment issuing bank); will be treated as sensitive data and safeguarded as set out in this Privacy Notice.


It is hereby disclosed that the aforementioned personal information, for the purposes so informed in this Privacy Notice, will be used and solely treated as sensitive those corresponding to tax information or payment supplement, as well as those resulting from credit or debit cards; thus will be necessary due to the requirement of a special protection treatment, bringing to your attention that this is to be able to carry out the transactions permitted in the website and/or in-stores and/or at MOBILE IOT LATAM, S.A.P.I. DE C.V. establishments (Solutions 4 IoT, S4IoT), for the acquisitions of the goods and services offered by the company. Your personal information is shared inside and outside the country with various people, companies, organizations and authorities different from us, for the following purposes: to be able to comply with the obligations that arise from the legal link that you have with the company and the own obligations that this company has with Mexican authorities; thereby, any information that is necessary for the proper functioning of the company and the fulfillment of its obligations may be transferred.


Based upon the foregoing, the transfer of information will be previously obtained with your consent, which you grant explicitly, by stating that you accept to have read and the scope of this Privacy Notice, which will be carried out though your clicking of the checkbox inside the website


In case the information has been collected or it has been accessed to by means of representations made by you in writing, you will have a term of 3 (three) business days to object the use of the collected information or the information to which we had access, according to what’s been stipulated on this Privacy Notice, thereby, if you do not express within the aforementioned term your opposition to the terms and conditions of this Privacy Notice, it will be considered that you grant your consent in accordance to what has been stipulated in this document and according to what has been stipulated in the Federal Law on the Protection of Personal Data in Possession of Individuals.


In accordance with this, MOBILE IOT LATAM, S.A.P.I. DE C.V. (Solutions 4 IoT, S4IoT), will have under its responsibility solely and exclusively the information that is collected, either digitally though its website, email requesting information or written form; and which has been implicitly or explicitly authorized; and who will adopt the actions it deems necessary to keep the information safe in pursuance of the existing statutory provisions; thereby, it is hereby informed how such information will be used, which is mentioned in the previous paragraphs; providing further information, as long as it is requested to the email address:, after accreditation of your identity and capacities to request it; in case you don’t prove to be the owner of the information to which it is attempted to access or a person authorized to this effect, in accordance to the terms of the applicable law, the information cannot be provided, as a consequence of what has been established and in fulfillment of the applicable regulation.  


You have the right to know which personal information is under the supervision of the company MOBILE IOT LATAM, S.A.P.I. DE C.V. (Solutions 4 IoT, S4IoT), what it is going to be used for and the terms of use that is going to be given (Access). In the same way, it is your right to request the correction of your personal information in the event it is outdated, inaccurate or incomplete (Rectification); also that the information be eliminated from the registries or databases when you considered that such information is not being used in accordance to the standards, duties and obligations stipulated in the legislation (Cancellation); furthermore, you will have the right to oppose the use of the personal information for specific purposes (Opposition). These rights are known as ARCO rights; and you may exercise them in accordance with the Federal Law on the Protection of Personal Data in Possession of Individuals.


For the exercise of any of the aforementioned rights, you may file the corresponding request through the email address


Additionally, you may revoke the consent that, as the case may be, you had granted for the treatment of your personal information. However, it is important that you have in mind that your request may not be met in all cases or conclude the use immediately, since it is possible that there may be legal obligations where it is required to continue with the treatment of your personal information.


Therefore, you may consider that, for certain purposes, your consent’s revocation will imply that the service you requested will be no longer provided or the relationship with the company will be finalized. To revoke your consent, you must file your request through the email address stated previously. In this case, your request will be handled by the corresponding department in order to monitor such request until the conclusion of the procedure under the terms stipulated by the Law, with the possibility that further information may be requested for just one occasion in order to corroborate your identity and ownership over the personal information that is being tried to access or over which you are trying to exercise the ARCO rights, as well as, to rectify any information that needs to be provided within your request, having 5 (five) business days to make any requirement after the request is filed, subsequently and in case there is a requirement, until such is satisfied, the 15 (fifteen) business days will not be counted, but such will start counting until the requirement has been rectified and thus the 15 (fifteen) days will be counted again to provide any answer to your request either in your favor or with the negative to what you requested when such is not pertinent, basing and duly justifying the issued ruling in both cases. In the same way, it is noted that, in case there is no requirement, the 15 (fifteen) business days to give answer to the request will start counting henceforth the day on which the aforementioned request is filed.


If you consider that your right to the protection of your personal information has been harmed by any conduct or omission by the company, or you suspect any violation to the provisions stipulated in the Federal Law on the Protection of Personal Data in Possession of Individuals, its rules and other applicable regulations, you may interpose your nonconformity or report it before the National Institute of Transparency, Access to Information and Protection of Personal Information.


Any amendment to the Privacy Notice will be notified through the website, in accordance to the Federal Law on the Protection of Personal Data in Possession of Individuals.


Finally, by not receiving an answer from you within the term of 3 (three) business days, it will be understood as if you had granted your consent; consequently, you subdue yourself, in the event of a dispute, to the jurisdiction of the Law Courts of the city of Guadalajara, Jalisco, Mexico; it is important to mention beforehand that you accessed the Privacy Notice; expressing your consent and conformity based on these once you expressly manifested your will by activating the corresponding checkbox and clicking on the Agree button within the aforementioned website; consequently, you may not dispute the consent stated on your part, or when having had access to such you did not state any opposition against this Privacy Notice within the 3 (three) business days previously indicated, having consented implicitly in such case.